How can I expect my products to arrive?Updated 2 years ago
When you order from the Branch website, you'll enjoy free shipping via UPS or FedEx ground service. Shipping for in-stock products usually takes between 1-5 business days in the contiguous US and Canada, but always check the estimated shipping time on the product page and in your confirmation email to get the best estimate. Your products will arrive in 1 or 2 boxes: chairs arrive in a single box, and desks arrive in 1 or 2 boxes.
Assembly takes anywhere from 0 - 30 minutes, depending on the product you've ordered. We offer written assembly guides for all products and digital assembly videos for popular products like our Standing Desk and Ergonomic Chair. Our friendly, local Customer Support team is also on standby via email or live chat during business hours if you need help with assembly!