When can I expect to receive my order?Updated 2 years ago
We display your expected shipping time on the relevant product page, at checkout and in your order confirmation email. In-stock products ship from one of our four warehouses and arrive anywhere from 2-5 days after an order is placed via FedEx or UPS. Backordered products ship in the time window indicated. Find our full shipping policy here.
Our white-glove and corporate customers can schedule your delivery window with our installation partners. White glove orders take a minimum of 10-15 business days from order to installation. Contact our sales team to discuss large or urgent orders with a specific timeline!
Note as of March 2022:
We're doing our best to share the most accurate shipping times we can based on the latest information from our logistics partners. We also add a buffer to our estimated shipping times to account for uncertainty in the current situation. But we've experienced a number of unexpected delays over the past few months, and though extended delays are unlikely, we want to let you know that your order may arrive later than expected.
While we anticipate on-time arrivals for in-stock items and most backorders, we sincerely appreciate your understanding as we wait for supply chains to normalize around the world. If you have a time-sensitive or corporate order, order early or reach out to get our latest information on availability. Learn more on our shipping page!